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Resolution cases & bank disputes
Buyers submit an issue, documentation and requested outcome. Sellers get exactly 5 business days to propose a resolution (America/Chicago; weekends and observed US federal holidays excluded). Messages and files are retained. Mutually agreed and unresolved outcomes require final Harbor-Bid admin approval.
Seller-fault refunds deduct held seller funds first. If funds were paid out or held funds are insufficient, Harbor-Bid records recovery due and restricts the seller. Card chargebacks are separate processor/bank disputes, with processor evidence and admin review.
Contact Harbor-Bid through your account →AUCTION RULES & FEES
Know your bid. Know your total.
For Powerboats, Sailboats, PWC, Trailers and Marine Accessories. RVs coming soon; no active RV auctions or submissions.
Bid with a clear plan.
Buyer bidding policy. $50 card authorization is required before bidding. Winning buyers have seven days to pay. Nonpayment charges the authorized $50 and restricts the buyer; unsuccessful holds are released. Authorization must cover the auction and payment deadline.
Seller payouts default to held until confirmed payment, signed release, title release and pickup proof; admin release is required. Only admin-marked Trusted Sellers can qualify for immediate payout after buyer payment. Open cases, holds and restrictions block release.
Use Harbor-Bid messages for seller questions. Every message is reviewed before delivery. Sharing personal contact details or arranging an off-site transaction is prohibited.
A bid in the final 2 minutes extends the auction to 2 minutes remaining. Launch pilot private sales: 7.5% buyer premium + $99 document fee; seller pays 0% commission and no listing fee. Industry professionals: no seller/listing fee; buyer pays the displayed premium + $99 document fee. Taxes and transport are extra. Inspect before committing; read title and condition disclosures.
Read auction rules & buyer fees →Fee calculator
- Asset price
- $0.00
- Buyer premium (7.5%)
- $0.00
- Document fee
- $99.00
- Total before tax / transport
- $99.00
Seller proceeds
- Asset price
- $0.00
- Seller commission (0% · launch pilot)
- −$0.00
- Listing / seller fee
- $0.00
- Seller net before refunds / recovery
- $0.00
Launch pilot: private buyer premium 7.5%; private seller commission 0%; no listing fee. Industry professionals pay no listing or seller fee; commercial buyer premium is 10%. Buyer document fee is $99. Payment is due within 7 days. Nonpayment may restrict the buyer. Seven-day nonpayment charges $50 and restricts the buyer. Pickup requires payment confirmation and a signed release.